Ordering, Shipping & Returns

Shipping and delivery schedule 

Your Peco bags are tracked and sent our via SF Express or USPS.

Here are the estimated delivery times for me to get into your life. Please do note, these are estimates and may be subject to delay at your countries customs inspections. Either way, we have tracking numbers. So if I haven't reached you, reach out to the team via the "contact us" page, so we can check on the whereabouts of your package.

2-3 working days - Singapore

3-5 working days - USA, Canada

3-5 working days - Hong Kong

4-6 working days - Australia, Brunei, Malaysia, Netherlands, New Zealand, Sweden, Switzerland, Taiwan, Thailand, UK

5-8 working days - France, Germany, India, Indonesia, United Arab Emirates, Vietnam

6-9 working days - China, Philippines

5-10 working days - Other destinations in Asia and Territories in the Pacific

6-12 working days - Other destinations in the Middle East, Africa, Europe and America

International duties and tax

Countries all have their own systems and charges of International shipments, so sometimes our packaging will be subject to special duties and fees. At checkout, we’re unable to collect payment for international duties and fees, so you may be required to pay them separately when your order is cleared through customs and delivered to you.

Returns

 All merchandise eligible for return must be new, unused and in their original packaging with tags attached. Returns that do not meet these criteria may be deemed non-returnable and will be denied.

Regular-priced merchandise is eligible to be returned for a refund within 14 days. This does not include a shipping refund. 

Sale items are final sale and can not be returned.

If purchase was made through a retailer or 3rd party website other than Peco Bag, please contact retailer directly about their return policy.

Reach out to the team at hello@pecobag.com