FAQS
What is RPET?
RPET stands for recycled polyethylene terephthalate, or recycled PET. You know the soft drink or water bottles you might have thrown out after a thirst session? Well they were recovered, washed and repurposed back into a recycled polyester material to make me! Peco bag!
Rpet performs as well as virgin polyester however in comparison, it uses 90% less water consumption, releases 50-60% less carbon and sulphur dioxide and uses 85% less energy during manufacturing. Why not create a circular recycling and reusing system for fabrics, while taking plastic out of our oceans.
How do you wash me?
Our bags are machine washable, however we suggest using a microfibre washing bag or a microfibre laundry ball to avoid any fibres being released into the waterways as micro plastics. Check out these suggested products below:
How much can you carry exactly?
I can carry about 3 plastic grocery bags worth of stuff. Up to 10kgs to be exact. However, for longevity of use of our bags, please understand that like all products, we will wear and tear over time. If you would like to recycle your bag with us at the end of its use, please contact the team at hello@pecobag.com
Sustainability
We want to inspire change and introduce it conveniently. We mix trend, convenience and sustainability all into one amazing bag! Birds are feeding their babies plastic waste, turtles are getting suffocated, whales are dying swallowing bellies full of plastic and we are drinking plastic. That's right. Our waterways are contaminated by plastic.
It's time to say NO to single use and YES to reusable.
We sought out the right manufacturers with the GRS certified RPET certificates, who showed us how recovered plastic bottles were repurposed into the fabric I'm made from.
We only use paper for our labelling and will be making the switch to use kraft brown paper only.
Why not compostable bags? We are not using compostable bags for postage anymore as not everyone has a home composting environment that is appropriate. Frankly, there is not enough education to let end users know, that these bags end up in landfill. Landfill does not support the right environment to decompose as it is covered by more trash. To decompose, these bags need to be sunlight, water and air. As the landfill grows and the bags get layered with more and more trash, the more methane is released into the air, adding to greenhouse gases. They will take 2 years to break down.
Kraft paper mailers are our choice as a brand, but from time to time will use recycled plastic mailers for bigger orders supplied by our warehouse.
The team and I are always seeking new innovative materials and processes to become greener and greener until we look like leprechauns. So if you guys want to share your knowledge or your stories to contribute, hit us up at hello@pecobag.com. We would love to hear from you.
How do I become an eco warrior?
Our hashtag and motto is "change a habit, change the world". That's where it all starts. We need to start retraining ourselves into being more aware and changing small habits. I want to change your habit of accepting bags when you shop. You don't need it yo! You have me! Introduce the changes with little steps. So start with me, then all reusables like cutlery and coffee cups. Then instead of buying another package of laundry detergent, soap, beauty products, start researching the alternatives. More and more stores with no packaging are popping up around the world. Go check them out with some empty bottles and containers and fill up! Packaging costs money so say no to paying for it. Any single use plastic you say no to is making a difference and impact. Let's change our world!
Where is your motherland?
Our Bags are ethically made in Nepal, but the brand was inspired and born in Singapore. We currently operate out of Singapore and New York with warehousing and fulfilment out of both locations.
What is your return or exchange policy?
All merchandise eligible for return must be new, unused and in their original packaging with tags attached. Returns that do not meet these criteria may be deemed non-returnable and will be denied.
Regular-priced merchandise is eligible to be returned for a refund within 14 days. This does not include a shipping refund.
Sale items are final sale and can not be returned.
If purchase was made through a retailer or 3rd party website other than Peco Bag, please contact retailer directly about their return policy.
Reach out to the team at hello@pecobag.com
Shipping and delivery schedule
Your Peco bags are always tracked and are sent out through our warehouse and fulfilment partners.
Here are the estimated delivery times for me to get into your life. Please do note, these are estimates and may be subject to delay at your countries customs inspections. Either way, we have tracking numbers. So if I haven't reached you, reach out to the team via the "contact us" page, so we can check on the whereabouts of your package.
Due to the pandemic, couriers and delivery services have been affected with delays. Please keep an eye out on tracking.
2-3 working days - Singapore
3-5 working days - Hong Kong
4-6 working days - Australia, Brunei, Malaysia, Netherlands, New Zealand, Sweden, Switzerland, Taiwan, Thailand, UK
5-8 working days - France, Germany, India, Indonesia, United Arab Emirates, Vietnam
6-9 working days - Canada, China, Philippines, USA
5-10 working days - Other destinations in Asia and Territories in the Pacific
6-12 working days - Other destinations in the Middle East, Africa, Europe and America
International duties and tax
Countries all have their own systems and charges of International shipments, so sometimes our packaging will be subject to special duties and fees. At checkout, we’re unable to collect payment for international duties and fees, so you may be required to pay them separately when your order is cleared through customs and delivered to you.
It sucks.. I know and we are working hard to provide our international folks with a better experience. We do not cover any GST or Import Fees set out by certain countries, so please factor that in for your purchases. We thank you so much.
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